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  • General Manager of Kleptika.com
  • Founder and editor of www.nicudubai.com
  • Member of French Business Council and French Tech Dubai
  • Co-founder of My Small Community, the first free and safe private network between neighbors in Dubai (www.mysmallcommunity.com)
  • 10+ years Marketing experience across Europe and Middle-East

Contact

E-mail

Professional Status

Entrepreneur
Open to opportunities

About Me

I am a proven leader who is hands-on, passionate and a quick learner with the ability to drive strategy in order to deliver results. I have the proven ability to design market position and grow sales potential in new and existing markets. My innovative, self-motivated, energetic and entrepreneurial spirit are core to my professional expertise in building start-ups, driving sales and creating strong brands and products. With professional and personal experiences in Europe and the Middle East, I have a can-do attitude, a strong work ethic to drive business growth and boost market share.

Experience

Marketing Manager - Consultant

Hunter Foods
Since September 2017

Founder and General Manager

Kleptika
Since January 2016
  • General Manager
  • Member of French Tech Dubai and FBC Dubai
  • Kleptika focuses on designing and delivering tailored, agile and efficient solutions for companies placing customer service excellence at the heart of their strategy, whether they are in the Outsourcing, Telecoms, Banking, Healthcare, Automotive or Retail industries.
  • The company offers a portfolio of consulting services and tailored tools, including customer experience elevation, operational excellence, brand value optimization, and web and mobile applications.
  • CX consultancy
  • Robotic Desktop Automation (RPA and RDA)
  • Chatbot in arabic - Arabot
  • Behavioral Marketing - Ambiant Intelligence
  • Smart communities

Co-founder of MySmallCommunity app

My Small Community
Since September 2016
  • Co-founder
  • Content management
  • MySmallCommunity is a free mobile application and private network connecting neighbors living in the same community. the app also offers a directory, filled by the neighbors, with their recommendations on local services.

Communications Consultant

Premier Inn / Whitbread
May 2017 to September 2017

Marketing & Communication Executive

Blue Mena
January 2011 to December 2012
  • As the Communication and Marketing Executive, I was focused on creating and implementing the corporate identity of the brand (graphic charter / templates / collateral).

    My main responsibilities at the time:
  • - Managing the communication department
  • - Implementing the brand's communication strategy
  • - Designing and executing the online strategy ( website and social media creation and implementation)
  • - Supporting the sales and operational team

International Customer Relations Manager

Approche Sur Mesure
December 2009 to January 2011
  • Customer Relations for Europe and USA.
  • Managing and training the European CRM team for luxury brands such as Boucheron, Longchamp and Jaeger LeCoultre.

Assistant of the Communications' Director

Amen
September 2007 to September 2008
  • -Press relations management (press reviews, press analysis, press releases)
  • - Managing the advertising on and off line (media planning, advertising analysis)
  • - Coordination of the public relations actions (exhibitions, conferences)
  • - Partnerships organization (hunt, follow-up)

Skills

  • Communications (online and off-line)
  • Project management
  • Social Media
  • e-reputation
  • Public relations
  • Process Automation
  • Graphic design
  • Photographer
  • Wordpress design
  • SEO
  • French : mother tongue
  • English : written / spoken / read - fluent
  • Spanish : written / spoken / read - fluent
  • Microsoft Office : Excel, Word, Powerpoint, Outlook
  • Adobe CS6 : Photoshop, Illustrator, Indesign, Premiere
  • SAP, Conso +, Wiicom
  • Wordpress
  • Google analytics
  • Hootsuite

Education

Master II " Brand and Innovation Management "

ISCOM: the institution for communications - Paris - France
2007 to 2008

Offered on a part-time school/in-company basis, this one-year programme is led by industry partners.

Master I "General Business and Brand Communications"

ISCOM: the institution for communications - lyon then Paris - France
2005 to 2007

Definition, management and development of brand image for businesses, individuals, or for products in-company or in consultation.
The COMAL curriculum prepares students for careers in communications management. The general, versatile programme covers all the facets of brand and company image communications: media/non-media, internal/external, B2B/B2C, corporate/sales, advertising, public relations, event planning…

Professional Communications Qualification

ESP : Ecole Supérieure de Publicité - Paris - France
2003 to 2005

Preparatory school, optional subject : English literature

Lycée Michel de Montaigne - Bordeaux - France
2001 to 2002

Literary Baccalaureate with honors

Awty International School - Houston - Texas - United States
2000 to 2001

Honor Society - Excellence diploma